Frequently asked questions

Yes! For now, custom work is open for tote bags, The Everything Pouch, and porch goose outfits. Head to the Custom Work page, tell me what you're dreaming up, and I'll reply by email to talk fabric, timing, and details.

Yes — local pickup is free in Mukwonago, Wisconsin. Choose local pickup at checkout and we'll send you a message to coordinate a time.

Todd packs and ships every order himself from Mukwonago — no warehouses, no middlemen. Orders over $150 ship free.

Because each piece is handmade, items aren't available for return or exchange. If something isn't right with your order, email us at thecozydaisy2@gmail.com — Diane and Todd read every message personally.

Close — but each piece is cut, pieced, and sewn one at a time, so small differences in print placement are part of the charm. That's the signature of a handmade piece. Sizes are approximate and may vary slightly.

We sell at craft fairs and markets around Southeastern WI all year. Check the Events page for our upcoming schedule — we'd love to meet you.

Most handmade pieces ship within 1–2 weeks. Custom work may take 2–3 weeks. We’ll email a tracking number as soon as your order ships. If you need something by a specific date, contact us before ordering.

Not at this time. The Cozy Daisy currently ships within the United States only.

Contact us right away and include a photo of the damage. Diane and Todd will review the problem and help make it right.

Changes or cancellations may be possible within 24 hours, before work begins. Send us a message as soon as possible. After work begins, the order can’t be canceled.

Use the Notify me option on the product page when it’s available. Pieces are handmade in limited quantities, so restocks aren’t always possible.

Care can vary by product and material. Check the care details on the product page first, and contact us before washing if you’re unsure.